Terms of service

1. About these terms

These terms apply to the use of Tixora, an online platform for digital marketing agencies operated by Caticx Technology LLC ("we", "us"). By using Tixora you agree to them. If you use Tixora for an agency or other organisation, you agree on its behalf.

2. Accounts

Accounts are created by an agency's administrator for its own team. Keep your sign-in details private, use two-step login where your agency requires it, and tell your administrator at once if you think someone else has used your account. Each agency is responsible for what its team does on Tixora.

3. Using Tixora properly

• Use Tixora only for lawful agency work, and only with websites, accounts and information you are authorised to work on.
• Connect a client's Google or other third-party account only with that client's permission.
• Do not try to reach another agency's information, disrupt the platform, or get around its security.
• Do not use Tixora to create content that is unlawful, misleading or infringes someone else's rights.

4. Your content

The agency keeps ownership of the information and files it puts into Tixora and of the work it produces there. The agency gives us permission to store and process that content only as needed to run the platform, as described in the privacy policy.

5. AI-assisted work

Tixora includes an AI assistant that drafts text, website pages, plans and summaries. AI output can contain mistakes. A person at the agency must review it before it is sent to a client or published. The agency is responsible for the work it delivers.

6. Third-party services

Tixora connects to services run by others, such as Google and Microsoft. Their own terms apply to your use of them, and we are not responsible for their availability or for changes they make.

7. Fees

Where an agency pays for Tixora, the fees and payment terms are those agreed with that agency in its order or subscription.

8. Availability and changes

We work to keep Tixora available and secure, but we do not promise it will be uninterrupted or free of errors. We may add, change or remove features, and will give reasonable notice of changes that significantly reduce what an agency can do.

9. Ending use

An agency can stop using Tixora at any time. We may suspend or close an account that breaks these terms or puts the platform or other users at risk. After an account closes, its information is deleted as described in the privacy policy.

10. Liability

Tixora is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability to an agency is limited to the fees that agency paid for Tixora in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

11. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction over disputes.

12. Contact

Questions about these terms can be sent to the contact details at the bottom of this page.